From my first appointment, through my follow ups Dr. Copeland and her team were professional, kind and caring. I went in for a torn earlobe and during the consult I asked about a beauty mark on my face. Both issues were addressed and the results are brilliant. Dr Copeland knew I was I nervous, her nurse Victoria put me at ease during the treatments and my follow ups. Dr. Copeland answered all my questions, and explained the procedures. Her confidence made me feel at ease with the surgery. As this was during COVID, Dr. Copeland’s office was immaculate and lovely. I would highly recommend Dr. Copeland.